Articles on customer contact, technology, and processes

ContactCare offers special, friendly rates for non-profit and community organisations

ContactCare has opened a new office on the Stadsring in Amersfoort! It is smaller, more modern, and fully designed for connection. Check out the opening and read the story behind our move.

B Corp in customer contact: why clients are steering the market. Read ContactCare's vision and the interview with Jorick Serto on Klantcontact.nl.

ContactCare at the Future Proof Convention: discussing B Corp, making an impact, and the vital role of customer service in a future-ready organisation.

Discover why outsourcing customer service to Suriname makes perfect sense. Save up to 40% on costs with native-level Dutch and outstanding quality of care!

What can we learn from customer contact in Suriname? Robin Hogenkamp shares his insights on offshoring, pride in the profession, and the power of collaboration.