Customer service

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Customer Service

About

More

Jobs

Contact

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Transform your customer service with AI support

Transform your customer service with AI support

Discover how Vavox optimises your customer interactions and enables your team to work more efficiently.

Discover how Vavox optimises your customer interactions and enables your team to work more efficiently.

Vavox interface screen
Vavox interface screen
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Vavox interface iPad
Customer Service Representative at ContactCare
Vavox logo
Vavox logo

Less paperwork, more focus on the customer.

Less paperwork, more focus on the customer.

Customers expect quick and personalised service. However, administrative tasks such as taking notes, summarising conversations, and assigning categories take up unnecessary time. With Vavox, you can automate these processes, allowing your team to focus entirely on what truly matters: the customer.

Customers expect quick and personalised service. However, administrative tasks such as taking notes, summarising conversations, and assigning categories take up unnecessary time. With Vavox, you can automate these processes, allowing your team to focus entirely on what truly matters: the customer.

Boost efficiency and give more attention to your customer

With Vavox, you have up to 5x better chances of a first-time fix, and you can save up to 30% on wrap-up time. Employees are happier, more productive, and truly able to make a difference.

With Vavox, you have up to 5x better chances of a first-time fix, and you can save up to 30% on wrap-up time. Employees are happier, more productive, and truly able to make a difference.

Five times

Five times

Five times

Increased chance of getting it right the first time

Increased chance of getting it right the first time

30%

30%

30%

Reduced wrap-up time

Reduced wrap-up time

100%

100%

100%

Satisfied customer experts

Satisfied customer experts

Smart support powered by AI

Discover Vavox; the go-to AI assistant for customer service professionals. Vavox helps by automating repetitive tasks like taking notes, summarizing, categorizing, qualifying, and providing suggestions for the best responses. This allows them to focus on what truly matters: assisting the customer and going the extra mile.

Automatic Notes

With clear KPIs and concrete objectives, you always know where you stand.

Insights into Conversation History

We advise on tools that truly add value and ensure a smooth implementation.

Ticket system

A smart organization of processes brings calm, structure, and improved service.

Call Qualification

Eliminate waste, embrace customer focus. This delivers immediate results.

Automatic Notes

With clear KPIs and concrete objectives, you always know where you stand.

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Ready to effectively help your customers?

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Ready to effectively help your customers?