We prefer to collaborate with organisations that truly care about their customers.
For over 16 years, we have been the trusted customer contact partner for businesses that truly care about their customers. We share this dedication and believe that a strong customer focus is the key to lasting success. Together, we strive to build customer relationships based on trust, empathy, and meaningful interactions. Whether you are a start-up or an established brand, if your business is committed to happy customers, we are excited to be your partner in success!
Our responsibility: working together for a better tomorrow
Our responsibility: working together for a better tomorrow
Continuous development without losing sight of our responsibility. At ContactCare, we proudly embrace our social responsibility. Our vision of the harmonious integration of technology, processes, and humanity goes hand in hand with our duty to bring about positive change both in society and in the lives of our employees.
Continuous development without losing sight of our responsibility. At ContactCare, we proudly embrace our social responsibility. Our vision of the harmonious integration of technology, processes, and humanity goes hand in hand with our duty to bring about positive change both in society and in the lives of our employees.
B Corp:
The hallmark for companies that achieve profit while making a positive impact on people, the environment, and society.
The international standard for quality management. It demonstrates that an organisation has its processes well-organised and continuously works on improvement and customer satisfaction.
ISO 27001: A trusted standard for securing information systems, ensuring your data is protected with care and professionalism.
The international standard for information security. It demonstrates that an organisation handles data carefully and controls risks to ensure the confidentiality, integrity, and availability of information.
Human, process, and system in harmony.
At ContactCare, we understand that the key to outstanding customer service lies in the harmony between technological advancement and human warmth. It's not just about using advanced tools, but also about understanding the person behind each question.
At ContactCare, we understand that the key to outstanding customer service lies in the harmony between technological advancement and human warmth. It's not just about using advanced tools, but also about understanding the person behind each question.
With these empowering values, we make a difference
With these empowering values, we make a difference
At ContactCare, we believe in genuine attention – for our customers and for each other. Our core values form the foundation of how we work and collaborate: develop yourself every day, strive for connection, be authentic, and exceed expectations. They are not just nice words on the wall, but daily choices we make.
At ContactCare, we believe in genuine attention – for our customers and for each other. Our core values form the foundation of how we work and collaborate: develop yourself every day, strive for connection, be authentic, and exceed expectations. They are not just nice words on the wall, but daily choices we make.
Christopher Gits is the Country Manager at ContactCare Suriname and is responsible for the operation, growth, and culture of our Surinamese branch. With years of experience at Alembo and a proven track record as Operations Manager at ContactCare, he knows the world of customer contact inside and out.
Christopher Gits is the Country Manager at ContactCare Suriname and is responsible for the operation, growth, and culture of our Surinamese branch. With years of experience at Alembo and a proven track record as Operations Manager at ContactCare, he knows the world of customer contact inside and out.
Sander Reinink is the Director of Operations at ContactCare and is responsible for the daily management of customer contact teams in the Netherlands. With his years of experience at Concentrix, he brings extensive expertise in large-scale customer contact operations, performance management, and team development.
Sander Reinink is the Director of Operations at ContactCare and is responsible for the daily management of customer contact teams in the Netherlands. With his years of experience at Concentrix, he brings extensive expertise in large-scale customer contact operations, performance management, and team development.
