Ready for a great conversation?
Ready for a great conversation?
Do you have a question, want to get acquainted, or are you looking for a partner in customer contact? We are happy to make time for you. Reach out, and we'll think along with you.
Our Locations
Our Locations
We are active in the Netherlands, Belgium and Suriname. Together, we are one close-knit team that is always here for you.
We are active in the Netherlands, Belgium and Suriname. Together, we are one close-knit team that is always here for you.
The Netherlands
Amersfoort
Stadsring 67
3811 HN Amersfoort
Eindhoven
Kennedyplein 7
5611 ZS Eindhoven
Chamber of Commerce Gooi en Eemland: 32136618
VAT no: NL8195.71.490.B01
ACM Registration no: 942049
Suriname
Paramaribo
Nassylaan 12
Paramaribo
Paramaribo
Heerenstraat 32
Paramaribo
FIN: 2000027385
CoC: 91393
Do you have a question? You might find the answer already in our frequently asked questions below. Didn't find what you were looking for? Feel free to contact us.
Do you have a question? You might find the answer already in our frequently asked questions below. Didn't find what you were looking for? Feel free to contact us.
I am a customer and have a question. Where can I go?
If you're already a customer, you can reach out to your dedicated contact person or submit a ticket through our customer portal. No access to the portal? Email us at info@contactcare.nl.
I am a customer and have a question. Where can I go?
If you're already a customer, you can reach out to your dedicated contact person or submit a ticket through our customer portal. No access to the portal? Email us at info@contactcare.nl.
What are your opening hours?
Our office is open from 08:00 to 18:00 on weekdays. Need services outside of these hours? No worries. We provide 24/7 customer service for our clients. Depending on your agreement with ContactCare, we can assist your customers in the evenings, overnight, and during weekends, too.
What are your opening hours?
Our office is open from 08:00 to 18:00 on weekdays. Need services outside of these hours? No worries. We provide 24/7 customer service for our clients. Depending on your agreement with ContactCare, we can assist your customers in the evenings, overnight, and during weekends, too.
Do you also work with our systems?
Yes, we seamlessly integrate with existing systems such as Salesforce, Zendesk, Freshdesk, TOPdesk, and more. Don't have a suitable system? Then you can use our own tool: Vavox.
Do you also work with our systems?
Yes, we seamlessly integrate with existing systems such as Salesforce, Zendesk, Freshdesk, TOPdesk, and more. Don't have a suitable system? Then you can use our own tool: Vavox.
I have a question, who can I contact?
Do you have a general question or are unsure who to contact? Simply fill in the contact form on this page, and we'll make sure your query reaches the right colleague. We'll be in touch with you promptly.
I have a question, who can I contact?
Do you have a general question or are unsure who to contact? Simply fill in the contact form on this page, and we'll make sure your query reaches the right colleague. We'll be in touch with you promptly.
How quickly can you start?
We can often be operational from just one working day. Exactly how quickly we can start depends on factors such as the required training, the complexity of your processes, system usage, and the type of service. For simple telephony solutions, we are ready to go in no time. Is it dedicated support or a BPO project? We then plan a short implementation period, including alignment, testing, and assurance.
How quickly can you start?
We can often be operational from just one working day. Exactly how quickly we can start depends on factors such as the required training, the complexity of your processes, system usage, and the type of service. For simple telephony solutions, we are ready to go in no time. Is it dedicated support or a BPO project? We then plan a short implementation period, including alignment, testing, and assurance.
Which channels do you work on?
We support customer contact via phone, email, chat, WhatsApp, social media, and webcare. Prefer a single channel or a complete mix? We tailor it to your customers and processes.
Which channels do you work on?
We support customer contact via phone, email, chat, WhatsApp, social media, and webcare. Prefer a single channel or a complete mix? We tailor it to your customers and processes.
I would love to work with you. How do I apply?
Great to see you're interested! On our careers page, you'll find all available job openings. You can apply directly there or sign up for job alerts.
I would love to work with you. How do I apply?
Great to see you're interested! On our careers page, you'll find all available job openings. You can apply directly there or sign up for job alerts.
